Service Options
From the outset, Vehnet is committed to providing outstanding customer service. Our highly professional, experienced team will work closely with you to understand your precise business requirements and ambitions, as well as your operational processes and constraints. Our role is then to build a robust, flexible and scaleable system that fits your business - and your budget - perfectly.
Whether you prefer a fully serviced implementation by Vehnet, require us to train your in-house IT team to become expert in Vehnet Advance technology, or a combination of both, we can design an implementation framework to suit you. Here are typical options:
- Option 1 – Fully Serviced
Vehnet will develop and implement an effective tailored solution using pre-configured modules and well proven technology. Our service will include full training for the project team and end users. We will also manage system acceptance testing, data migration and other tasks necessary during the go-live period. Following a period of consolidation we will return for an implementation review and a period of fine-tuning and adjustment. As part of the agreement, you will benefit from ongoing support and access to new software upgrades free of charge. - Option 2 – Technology Transfer
Vehnet will provide full training for your IT team in every aspect of our systems, including access to the Software Development Kit. This will enable configuration and development of the software to be handled entirely in-house. Under this option, Vehnet will also provide ongoing support to your project team. You will have access to new software upgrades free of charge. - Option 3 – Shared Implementation
Some companies elect to take responsibility for defined tasks during first implementation, and take on other skills and responsibilities at a later stage.
Whichever option you choose Vehnet guarantees to meet your needs and fulfill your highest expectations, providing ongoing commitment and support, as well as access to system upgrades free of charge. No other software company currently offers this.
- We offer a range of support options including twenty-four hour, year-round.
- All software enhancements are provided free of charge.
- Simple flat monthly billing based on average unit volumes provides licence and support for unlimited users and sites.
Contact us to discuss your requirements in full by by emailing us or calling +44 (0)1924 844444.